An article from Insurance Business Mag.
The COVID-19 pandemic has created a massive shift in people’s lifestyle and economic activities, and the retail sector has been one of the most widely affected.
Due to the various lockdowns, people’s consumption behaviour has been altered greatly, including rapid acceleration and widespread adoption of e-commerce. The number of people going to brick-and-mortar shops was reduced due to movement restrictions, and consumers instead opted to buy online and have the items delivered to their homes.