Drawing upon insights from the upcoming SAI Global Reputation Trust Index, SAI Global explore the 5 critical reputational risk themes predicted to prevail in 2019.
2018 was undoubtedly a year of movement in the global risk landscape. Disruptive factors such as cybersecurity, data privacy, imperilling regulatory change, and an upsurge of socially conscious consumers – not to mention growing consumer and employee activism – accelerated and amplified threats to reputational risk.
Life is unpredictable for the most part, but one thing is certain – business owners will face new and emerging challenges. And if 2018 is anything to go by, the threat landscape to business is growing increasingly advanced, pervasive, and unpredictable. No organisation is immune to reputational threats like cyberattacks, natural disasters, rampant data exposures, or senior execs talking out of turn on social media.
Armed with data from their second annual Reputation Trust Index, SAI Global are highlighting five trends in consumer trust to predict what will be major disruptive forces as we move into the new year and beyond.
- Prediction: Organisations will be forced to adopt a more rigorous cybersecurity posture and implement robust third-party risk management
- Prediction: Consumer trust in data privacy is in free-fall in the post-GDPR World
- Prediction: Organisations undergoing increased scrutiny of cultural and ethical transformations will look to modern and mobile learning to affect change
- Prediction: Sustainability and transparency will be key ingredients for customer loyalty in the food industry
- Prediction: Consumer demand will continue to dictate digital and goods supply chain management.
To read the full article, please visit the SAI Global website.