How COVID-19 is causing automotive claims delays

An Insurance Business Magazine article.

Claims processing is taking longer than usual due to COVID-19 restrictions across the globe according to New Zealand insurer Autosure, which said that, in some cases, it has seen the processing times for automotive claims go up by as much as three months.

Commenting on the current situation, general manager James Searle said that the cost and duration of claims had gone up over the course of the pandemic, mainly due to supply chain issues as a result of overseas lockdowns, along with the rising costs of air freight.

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