An article from Insurance Business Mag.
“It’s people, process, and technology” – this is how Fusion Risk Management director of product management Alex Toews defined operational risk. A relatively young branch that has become more prevalent in the last two decades, operational risk has proven itself to be a very important factor across all business landscapes today. In conversation with Insurance Business’ Corporate Risk channel, Toews said that the financial crisis in 2008 really put operational risk into the perspective of everyone who wanted to survive.