Crisis Management: Building Capability in Complex Organisations

Tuesday 6 August 2019
12:15pm - 1:00pm
Multiple Venues

Subject matter experts Giles Carter (Air New Zealand) and Marc Armitage (Intelligent Risks) will conduct a lunchtime session on Crisis Management in Complex Organisations.

Giles will discuss the specific implementation of Crisis Management principles in large and complex organisations – in this case Air New Zealand and the benefits and challenges associated.

Marc will provide insights into Crisis Management principles, how they apply across a wide range of organisations, and developing bespoke exercises and training to support that function.

About the Speakers

Giles Carter

Giles is an experienced Risk and Security Management professional who has worked in the Australasian and Middle East regions for over eight years. His previous employment was in both the British and Australian military. The knowledge and skills gained in both the military and private sector has enabled Giles to develop core skills and experience in threat and risk analysis, security management and business resilience.

Giles has worked with Government, NGOs, Multinational Organisations and smaller entities in challenging and often hostile environments. For five years Giles worked extensively across the Middle East for a variety of organisations supporting strategic business intent with well-balanced and objective Security Risk Management and Business Resilience advice enabling the pursuit and development of business opportunities. In January 2016, Giles was appointed as Senior Manager Group Resilience at Air New Zealand.

Giles holds a Masters degree in Leadership and Management from the City and Guilds London Institute.

Marc Armitage

Marc joined Intelligent Risks in 2017 after a successful career spanning a decade in Australian and New Zealand Government agencies focused on informing decision-makers in relation to national security. During this time, Marc conducted or managed operational activity in Australia, New Zealand and overseas. In 2017, Marc was awarded a Director’s Level (highest possible) award from the Director of Security (NZ), as well as a certificate of recognition from New Zealand Police.

In his time with IR, Marc has brought this experience to lead a range of strategic and operational crisis management training, exercises and capability building projects for public and private clients in New Zealand and globally.

Marc holds a Master of Business Administration (MBA) from the University of Sydney, a Bachelor of Laws and Bachelor of Arts (Political Studies) from the University of Tasmania and is admitted to practice as a Barrister and Solicitor to the Supreme Court of Tasmania.

Lunchtime Seminars - Key Information

  • Lunchtme Seminar charges are $10 for all RiskNZ members, and $15 for non-members. You can pay directly via credit card online, or an invoice will be sent to you following registration.
  • Seminars commences at 12:15pm and will finish at 1:00pm.
  • You can join the Lunchtime Seminar at any of the venues below or choose to dial in via webinar
  1. Wellington – KPMG, Lvl 9, 10 Customhouse Quay
  2. Auckland – Navigatus, Lvl 2, 347 Parnell Rd, Parnell (Speaker venue)
  3. Christchurch – Christchurch City Council, Meeting Room 2.05 (This room is on Level 2 and is accessible to the public. At the top of the stairs/escalator on Level 2 turn left, cross the air bridge and the meeting room is on your immediate left as you leave the air bridge)
  4. New Plymouth – Powerco, Liardet St
  5. Webinar dial-in – If you are unable to join at any of the venues, you can choose to dial in to join the Lunchtime Seminar remotely. Please choose the relevant option when completing the registration form. Webinar information for logging in and participating in the webinar will be shared with registered participants at least one day before the seminar.

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Lunchtime Seminar